Privacy Policy

Effective Date: 8/29/2025

PlowPros (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our mobile application, website, and related services (the “Services”).

1. Information We Collect

We may collect the following information when you use PlowPros:

Personal Information:

Name, email address, phone number, payment details (processed securely via Stripe).

Driver Information:

Vehicle details, insurance documents, driver’s license information.

Location Data: Real-time GPS location to assign jobs, provide navigation, and track service status.

Transaction Data:

Records of plowing, salting, sanding services, prices charged, and payment confirmations.

Device Information:

Device type, operating system, and app usage data for troubleshooting and analytics.

2. How We Use Your Information

We use the information we collect to:

Provide, improve, and operate the PlowPros platform.

Process payments securely via Stripe.

Connect customers with available drivers.

Show queue positions and job status.

Verify driver eligibility and safety compliance.

Respond to customer support requests.

Prevent fraud, abuse, or unauthorized use of the Services.

3. Sharing of Information

We do not sell your personal information. We may share limited information only in the following cases:

With Stripe: To process payments securely.

With Service Providers: Who help us operate the app (e.g., hosting, analytics).

With Drivers/Customers: To connect both sides (e.g., showing name, location, and job details necessary for the service).

When Required by Law: If legally obligated or to protect our rights, safety, or users.

4. Data Storage and Security

All payments are processed through Stripe, ensuring industry-standard encryption.

We store your data securely and implement safeguards to protect against unauthorized access.

Location data is used only for service delivery and is not stored longer than necessary.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request corrections or deletion of your data.

Opt out of marketing communications.

Withdraw location permissions (note: disabling location may prevent use of the app).

6. Children’s Privacy

PlowPros is not directed toward children under 18. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of the page.

8. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Email: [email protected]
Phone: (601) 202-2850